Milestone Changes Up Training and Certification: see the Podcast!

I caught up with Greg Willmarth, Milestone’s manager of learning and performance, to hear more about the redefining of the corporate moniker and the inspiration behind it. As you can listen to Willmarth explain in this brief podcast, this isn’t simply an empty marketing ploy. The company has worked diligently to expand its purview of the channel in order to maximize growth and ultimately better serve end customers.

Knowledge programs should be about learning for improving performance, not testing for short-term memory.

Knowledge programs should be about learning for improving performance, not testing for short-term memory.

To that end, Milestone has made wholesale changes to its approach to training and product certification. Where once a reseller would complete product certification at the conclusion of a training curriculum, now the two are mutually exclusive. Willmarth said the company is trying to build up to something more akin to a Microsoft or Cisco certification.

It’s beyond just being able to technically install our products. It expands into being able to design a solution … [by] leveraging all of our technology partners. We want to leverage our access control partners, our video analytics partners, to solve those challenges that our customers have. That is where Milestone is really starting to push and lead the industry in saying, ‘It’s not enough to be certified on our technology. We really need you to be certified in all of the technologies of our open platform community.’ – Greg Willmarth, Learning & Performance Manager, Milestone Systems

SEE THE PODCAST and read the full article at Security Sales & Integration.

Rodney Boschby Rodney Bosch, Editor, Security Sales & Integration

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