Brown County Unites Businesses with Milestone IP Video Surveillance

When Brown County decided to install a centralized surveillance solution for greater safety throughout its government facilities and the airport, Milestone XProtect Corporate video management software was deployed over the existing private fiber network.

Photo credit Phil RhoederBrown County, Wisconsin, covers 530 square miles and is home to the Green Bay Packers, 13 townships, nine villages and two cities. The county fitted its buildings with a top-tier fiber communications network to ensure uninterrupted contact for day-to-day business.

When looking to upgrade its video surveillance system, Brown County Information Services searched for a solution that would not only integrate seamlessly with the existing network, but one that would also provide efficient, high-resolution digital surveillance to manage the varied safety needs of the publicly owned facilities.

“When the information came through our department about Milestone’s IP open platform allowing analytics integrations and other security systems for access control, we were very impressed,” stated Kevin Raye, Network Support Manager, Brown County. “Everything – including the pricing standpoint and the fact that Milestone’s technology is compatible with a large variety of cameras – helped us in our final decision to choose this surveillance solution.”

Full-Scale System

For users logging in from multiple sites, the central administrators securely and rapidly allow or deny access to views as needed. For example, the Community Treatment Center is a state-licensed psychiatric facility, where surveillance may be used for medical instances – more than just security. Patient privacy concerns are considered, so the assigned roles set up in the system mean that unauthorized users are blocked.

Additionally, the system’s storage capabilities give the flexibility to determine video backup on a camera-by-camera basis. For example, the county can utilize license plate video captured in conjunction with the data from the application to verify a customer’s bill at the Solid Waste Transfer Station.  A minimum of 30 days of full video backup is kept for the entire county, and can be adjusted if archived images are required for longer periods. Video can be pruned to utilize a much lower frame rate – similar to a series of digital photographs.

The Setup

Photo credit Ken LundThe first phase of the networked camera installation implemented the Milestone VMS system in nine of the departments. Austin Straubel International Airport (the third largest in the state), the Community Treatment Center, courthouse, jail, public libraries, Neville Public Museum, the Northern Building, Sheriff’s department and the Sophie Beaumont Building all are equipped with Milestone XProtect Corporate and connected through the Milestone Federated Architecture.

“We were able to develop a solution that combined multiple aspects including Milestone Federated Architecture and Agent Vi, to fit the large-scale needs of Brown County,” stated Tom Reminga, CTO, Technology Resource Advisors, who installed the system. “The reliable, cost-effective and scalable nature of Milestone allows the county’s IT department, along with other department administration, to easily monitor government buildings for the safety of the community.”

Analytics Aid the Airport

Throughout Austin Straubel International Airport, the county has implemented an analytics system from Milestone Solutions Partner Agent Vi, integrated with the Milestone software.

Photo credit Bobbi BowersAgent Vi’s analytics are used in various applications at the airport, including sterile zone monitoring whereby Vi-System detects movement by people in restricted areas and alerts security personnel. With polygons being drawn in certain regions in the video images, the security operator is immediately notified if anyone passes through a restricted area. This enables an immediate response in line with the level of threat associated with the event.

The runways also use Axis thermal IP cameras to monitor the movement of airplanes, service vehicles and personnel. Vi-System analyzes the images provided by them to differentiate between people, vehicles and static objects. In this case, Vi-System has been predefined to detect and alert when there are people present in a vehicle-only lane, while disregarding the movement of vehicles in that area. This eliminates the need for a physical presence by the security team in the area of interest. The corresponding notifications are sent in real-time to the Milestone system, allowing an appropriate response as the event unfolds.

The Benefits

Having a centralized IP video surveillance solution provides Brown County levels of security that improve operational processes and protect the investments of the hard-working community.

Training the personnel at Brown County for their new surveillance technology was performed by TRA. “The Milestone platform is very user friendly, so each session went quite smoothly,” stated Reminga. “Instructing the team on different event situations, changing views and differences between administrative duties were easily explained and absorbed quickly by all.”

To both TRA and Brown County, it was very important to know the system could scale up protection and service, whether adding more cameras or additional software with Milestone’s future-proof system. Both parties continuously research and weigh the options of expanding the county’s monitoring system for ongoing progress.

For the full version of this customer case study, visit the Milestone Systems corporate website.

Courtney Pedersenby Courtney Pedersen, PR and Communications Manager, Milestone Systems

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