Agent Vi with Milestone Supports CAP’s Anti-crime Goals

Community Active Protection (CAP) was founded as a non-profit organisation in 2006 in response to these high levels of crime. From the outset, CAP has taken a proactive approach to crime prevention, recruiting highly capable teams to patrol streets, and motivating citizens to report suspicious activity to CAP’s command centre, a state-of-the-art control room that fields all calls and dispatches CAP Tactical Units. The CAP initiative has proven extremely effective, reducing crime in monitored areas by a reported 80% – 90%.

Additionally, in response to customer demand for reactive armed guards, in 2016, CAP created an off-site monitoring service, called CAP Smart Guard, which is deployed primarily at and around gated residences, as well as private homes, using privately owned cameras connected to the CAP network. CAP sought an intrusion detection solution for the Smart Guard service to increase the level of protection and response offered to their customers.

Intelligent Intrusion Solution

CAP deployed Agent Vi’s innoVi Remote Guarding software as a service (SaaS) to receive accurate and automatic detections of security breaches at the remote sites that CAP monitors.

Cameras at the remote sites are connected to the service via innoVi Edge, a compact appliance pre-loaded with Agent Vi’s video analytics, where initial video analysis is performed. innoVi Edge connects any ONVIF/RTSP IP camera to innoVi Core (a server hosted in the Agent Vi data centre) for high-level processing and data analysis.

CAP defines events of interest, including intruders entering private property, movement in sterile zones, and cars stopped in unauthorised areas. When innoVi detects such an event, innoVi generates an alert that is sent to CAP’s central monitoring centre and displayed in their Milestone XProtect video management software (VMS), along with an event clip that provides video verification of the security breach.

The alerts and clips are viewed by the CAP Command Centre operators in the XProtect Smart Client. At the same time, an image may be sent by CAP’s control room to the client’s mobile device. Operators quickly review the clip and decide on the best course of action.

Furthermore, in line with its proactive approach, CAP has begun to employ Agent Vi’s Deep Learning-driven Anomaly Detection capability. Agent Vi’s Deep Learning infrastructure trains on millions of real-life images taken from surveillance video, a product of 15 years of the company’s collected data. Based on this, the algorithm knows to classify different target types (person/car/object, etc.). Once connected to a CAP camera, the Anomaly Detection algorithm learns the specific scene, so that it ‘knows’ the ‘usual’ behaviour/patterns. The Anomaly Detection capability can then identify and alert the Command Centre to events that are ‘not usual’ – i.e., anomalous – without pre-configuration or pre-definition.

Read the full Hi-Tech Security article on the CAP Command Center technology.

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